Privacy policy

UMS AG, operator of (hereinafter referred to as “UMS”) is domiciled in Switzerland.

Processing of personal data such as a data subject’s name, address, email address or telephone number is based on the Swiss Federal Data Protection Act and is in accordance with the EU General Data Protection Regulation. The European Union has attested to the fact that Switzerland guarantees sufficient data protection. The place of processing is the EU and Switzerland. All our contract data processors (data center, support, accounting) comply with the aforementioned laws and requirements.

It is possible to use the tempoFLAT website without providing any personal data. However, if a data subject would like to use special services provided by our company through our website, this could necessitate the processing of personal data.

Processing of personal data

Personal data is all information related to a specific or identifiable natural person. A data subject is any individual whose personal data is processed. Processing is defined as any operation performed on personal data such as collection, recording, retaining, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.


If consent is required in order to process the data, we will obtain this consent from the data subject (Opt-in).

Reason for and duration of processing of data

tempoFLAT is an online portal for persons providing and looking for primarily furnished residences that are offered or rented temporarily or for a fixed time period.

We save, read and send in part or in full to potential landlords or tenants all of the data that you enter into the portal, messages that you send to landlords or prospective tenants, and scheduled viewing appointments or booking requests. This data forms the basis for us to provide our services with the aim of concluding a sub-/lease contract.

The data is processed for the purpose of performance of said sub-/lease contract or is one of the steps required prior to entering into a contract as part of initiating a contract.

On our portal we allow users to create and conclude a legally valid sub-/lease contract online. In connection with this sub-/lease contract, we collect personal data from the contracting parties.

Data will be stored, added to and updated for as long as necessary for the purpose for which the personal data was collected, as long as this does not conflict with other legal requirements, such as retention requirements in compliance with Swiss Law.

Right of access, rectification, restriction of processing, erasure and the right to object

You have the right to access your personal data that we have saved as well as information on that data. You also have the right to rectify your personal data, restrict the processing of your personal data, or have your personal data erased – with the exception of the data storage necessary to process business transactions or to comply with retention requirements.

You can also object to the processing of your personal data, withdraw your consent for the processing of your data, or exercise your right to data portability where applicable.

Should you want to exercise any of these rights, please contact us:

Third-party services

Social media login

You have the option to register with tempoFLAT using your social media account. If you do so, we will collect the following data a maximum of one time: your profile ID, a link to your profile, your gender, preferred language, name, email address and profile picture

Please also note the data protection provisions of the portal on which you have created a profile.

Posting on Facebook, Google+ and Twitter

You also have the option to post a link to one of our pages with a comment on your social media timeline.

The data protection provisions of the portal on which you have created a profile apply.


We use services from Paypal to process online payments. As a result, data is automatically transferred to Paypal. The data transmitted to Paypal is our email address as the payment recipient, the reason for the payment and the amount to be paid. We do not transmit any personal data to Paypal.

Transactions are subject to Paypal’s data protection provisions, which you can find here:


We embed YouTube videos on a number of pages on our website. When you visit a page with the YouTube plugin, a connection is established between your computer and the YouTube servers. Your computer sends YouTube information on which pages you visit via this connection. If you are logged in to your YouTube account, YouTube can personally identify your surfing behaviour. To prevent this, log out of your YouTube account before accessing our website.

When a YouTube video starts playing, the provider uses cookies to collect information about the user’s behaviour.

For more information about YouTube’s data protection, see the provider’s privacy policy here:

Google Maps and Geocoding API

This website uses Google Maps and Geocoding API to visually depict geographic information or to complete and verify location information entered on the website. Google also collects, processes and uses data about how users use the maps functions on our website.

For more information about how Google processes your data, please see Google’s privacy policy. You can also change your personal data protection settings in the Google data privacy centre:

Measures to guarantee data protection

We base our actions on the principles of data minimisation, data economy and data avoidance, and we regularly delete your data after the respective purpose ceases to apply, or once the storage period defined in the legal regulations has elapsed.

Data security

We have implemented extensive technical and organisational measures to ensure the most comprehensive protection possible for the personal data that we process. To this end, we use state-of-the-art encryption methods (e.g. SSL). Nevertheless, there can always be gaps in the security of internet-based data transmission, which makes it impossible to guarantee complete protection. For this reason, you have the option to send us your personal data in other ways, for example by mail.


A number of elements on our website require cookies. However, before we use cookies for analysis and marketing purposes, an information banner will pop up in which you will be asked for your consent. If you consent to the use of your data, you do so voluntarily.

You can find our cookie guidelines here: Cookie guidelines

Lodging a complaint with a supervisory authority

You have the right to lodge a complaint with the competent supervisory authority for data protection. For data privacy complaints in Switzerland, this authority is the Federal Data Protection and Information Commissioner:

Name and address of the persons responsible for data processing ("controller")

Temporary Housing Switzerland
Daniel Schweizer & Niklaus Kleiner
Waffenweg 11
3014 Bern

Phone: +41 31 381 00 01

Name and address of the EU representative

Dr. Rainer Fussenegger
Fussenegger & Partner
Wirtschaftsprüfungs- und Steuerberatungs GmbH
Esslinggasse 17/6
A-1010 Wien
FN 211863 p, HG Wien

Phone: +43 1 925 7272
Fax: +43 1 925 7272 9